JapanQuest
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User guides

Official user guides, FAQs, troubleshooting, and downloadable manuals for companies and creators.

01
Shared

1. Getting started

Sign in, choose a role, and register

Complete your first sign-in, register as a company or creator, and reach the correct home screen.

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02
Shared

1. Getting started

Identity, business verification, and safe use

Complete the checks required for applications or company operations and protect sensitive information.

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03
Shared

2. Shared operations

Notifications, chat, and schedule messages

Open the right activity, keep a record of agreements, and confirm schedule proposals after selection.

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04
Shared

2. Shared operations

Settings, language, and account management

Manage the display language, legal documents, guides, sign-out, and account deletion safely.

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05
For companies

3. Company journey

Company profile and launch checklist

Set up business, branch, contact, and verification information and understand the dashboard.

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06
For companies

3. Company journey

Create, review, and publish a campaign

Enter all campaign terms, pass pre-publication review, and stay within your plan limits.

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07
For companies

3. Company journey

Review applicants, select, and confirm schedules

Evaluate application and social-profile details, update status, and confirm a schedule.

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08
For companies

3. Company journey

Review creator posts and results

Inspect public URLs, files, metrics, and evidence submitted by a creator.

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09
For companies

3. Company journey

Plans, subscription, and publishing limits

Use Settings → Billing & subscription in the JapanQuest app to check your plan and quota and to purchase, restore, or manage a plan.

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10
For creators

4. Creator journey

Find and compare campaigns

Use Home and Map to find opportunities and compare requirements before applying.

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11
For creators

4. Creator journey

Apply to a campaign

Confirm readiness, enter a preferred schedule and motivation, submit, and track the result.

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12
For creators

4. Creator journey

After selection: chat, schedule, and visit

Move from acceptance to a confirmed schedule, safe fulfillment, and content preparation.

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13
For creators

4. Creator journey

Submit posts, report results, and track payment

Submit public URLs and files, report metrics, and review direct-payment status.

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14
For creators

4. Creator journey

Profile, social accounts, Creator Kit, and quests

Maintain the profile companies review, social connections, Creator Kit, application readiness, and quest evidence.

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15
Reference

5. FAQ and troubleshooting

Frequently asked questions

Answers about accounts, applications, campaigns, payments, posts, and languages.

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16
Reference

5. FAQ and troubleshooting

Troubleshooting

A safe diagnostic order for sign-in, SMS, stale data, uploads, applications, publishing, schedules, and payment.

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