Plans, subscription, and publishing limits

Before you start

• Sign in to the JapanQuest app with the company account, and sign in to the App Store (iPhone/iPad) or Google Play (Android) on the device.
• Use an account authorized to change the plan.

Steps

1. 1

   Open Billing & subscription

   In the JapanQuest app, open Settings → Billing & subscription. Purchase, change, or restore your plan on this screen.

2. 2

   Check the subscription

   Review the current plan, subscription status, remaining monthly publishing quota, next date, and recent history.

3. 3

   Compare and purchase a plan

   Compare monthly publishing quota, invites per campaign, and team seats, then tap Choose this plan. Review the price and terms on the App Store or Google Play purchase sheet before confirming.

4. 4

   Restore purchases

   After a device change or reinstall, or if a purchase is not reflected, tap Restore purchases on the same screen. Use the same store account and company account used for the purchase, and do not purchase again.

5. 5

   Manage renewal or cancel

   Cancel, turn off auto-renewal, or change the payment method in the App Store or Google Play subscription settings. You can also open them with Manage subscription in App Store / Google Play on the same screen. If your subscription is managed by another payment service, follow the notice shown in the app and manage renewal or cancellation with the original payment service.

6. 6

   Resolve quota blocks

   If remaining publishes are zero, wait for the next cycle or choose an eligible plan change. Keep the campaign as a draft.

Checklist

• The store and company accounts match the original purchase
• Plan limits and the store price were checked before purchase
• Billing & subscription shows the updated status after purchase