Before you start
- Register a monitored billing email.
- Use an account authorized to change the plan.
Steps
- 1
Check the subscription
Review plan, subscription state, next billing date, payment method, campaign publishing usage, and team usage.
- 2
Compare plans
Compare the displayed monthly price, publishing quota, invites per campaign, team seats, and promotion access. The live screen is authoritative.
- 3
Change or inquire
Use the displayed action to open checkout, billing management, or contact. Return and confirm the updated state.
- 4
Review billing records
Check completed, upcoming, and past-due items with period and amount. Resolve past-due status with the billing owner.
- 5
Resolve quota blocks
If remaining publishes are zero, wait for the next cycle or choose an eligible plan change. Keep the campaign as a draft.
You are done when
You understand the subscription and remaining quota and have completed any required billing action.
Checklist
- Billing email is correct
- Price and quota were rechecked
- State was refreshed after checkout
Screen guide
Screens use test data for explanation. Labels may differ by app version and account state.
- 1Current plan and usageReview the current plan, renewal date, and usage of publishing and team limits.
- 2Plan comparisonCompare limits and features, then confirm effective date and price before changing plans.
- 3Billing historyCheck invoice date, amount, status, and receipt details; record the billing ID for discrepancies.